Refund policy

We want you to feel confident about your purchase. If you change your mind about a physical product, you have 30 days from the original purchase date to request a return.

Returns & Exchanges

Eligible products may be returned for store credit or a full refund within 30 days of purchase.

To be eligible for a return:

• Items must be unused, unwashed, and undamaged.
• All returned items are subject to inspection before a return is approved.
• Returns must be requested within 30 days of the original purchase date.
• Items that do not meet these conditions may not be accepted.

Once we receive and inspect your return, we will process your store credit or refund within 3 to 5 business days.

Services & Programs

All services are final sale after the start date and are NOT eligible for refunds.

This includes, but is not limited to:

• Personal training (in person and online) 
• All Classes, Programs & Workshops 
• Online Products 
• Consultations
• Other fitness or coaching services

Purchases of any service cannot be refunded or exchanged once purchased.

Sale Items & Gift Cards

Sale items and gift cards are final sale and are not eligible for return, exchange, or store credit.

Damaged, Defective, or Incorrect Items

Please inspect your order as soon as you receive it. If your item arrives damaged, defective, or incorrect, please contact us as soon as possible so we can review the issue and determine the appropriate resolution.

How to Start a Return

To request a return or exchange, please email INFO@WOMENWHOLIFT.CA.

We will provide you with the step-by-step instructions for returning your item.

Please do not ship an item back without contacting us first.
Customers are responsible for all return shipping costs.

Thank you for understanding and hope we can create a smooth process for you!